FAQs about Prints

 

What paper/ink do you use for prints?
The prints are printed on luxurious thick bright white fine art paper. Guaranteed a vivid and luminous color range to preserve the look of the original artwork.
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Do the prints have a watermark like on website?
No, only artist signature.
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How are the prints packaged?
All orders containing 13x19in prints will be placed into cylindrical shipping tube.

8.5 x 11 prints will be placed into a protective plastic sleeve and rolled up in a cylindrical shipping tube. Orders that contain several prints will be shipped flat.

Smaller Prints will be shipped flat inside a waterproof envelope enforced by sheet of rigid chipboard to ensure the envelope doesn't bend.

Tattoos, stickers and miniprints will be shipped in a small rigid envelope.
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When will my prints arrive?
Prints usually take a maximum of 2 weeks (sometimes faster) from the time of purchase in order to be prepared for shipment. Prints are then shipped with First Class Mail, which according to USPS.com can take approximately 1-3 business days for USA orders. For international orders, timing will vary depending on your local customs office. Thank you for your patience.
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What is the return/refund policy?
If the print arrives damaged during shipment, I will gladly send you a replacement print. Please take a photo of the damaged package and print and email it to me at artbychromium@gmail.com with your order number and a short explanation.
Thank you.